AI has a language gap. That could be a problem for some voters.
AI models underperform in non-English languages, which national organizations and experts say unintentionally disenfranchises communities using AI for election information.
AI chatbots are feeding non-native English speakers inaccurate information about the election, community activists and researchers warn, creating a barrier for some voters ahead of the midterms.
The challenge — which leading AI companies say they’re working to address — is distinct from intentional disinformation campaigns that have plagued the internet for decades. Instead, some researchers and community leaders warn that voters prompting chatbots in non-English languages are unintentionally being fed inaccurate and ambiguous information — like whether they can vote by mail in their state — or overly literal translations that confuse electoral terms and lack context in various languages’ unique dialects.
But the end result, the activists said, could still be the same: Voters whose native language is not English are more vulnerable to incorrect information and excluded from the most reliable answers ahead of the midterms.
“Latino communities cannot afford to be left behind as artificial intelligence transforms how people work, learn, communicate and access information,” said Héctor Sánchez Barba, the president and CEO of Mi Familia Vota. “The history of the immigrant community and the Latino community has been one where we have been historically and structurally excluded from the best technology and access to information.”
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